Demo For GS Penrith

This is a "partially trained" demo of our Conversational AI Agent.

It is important to note, we have only trained the AI Agent on a small part of your website. Therefore, at this stage, it will only respond to questions related those sections.

The sections we have trained on are:

The Help, Brochures, Videos & Charts Website Tab +
Ball Valves

Conversational AI Agents are different from rules based Chabots. The latter have a poor reputation with users as they generally just waste time. Rules based Chabots will then try and capture user data to compensate for the inability to provide a useful answer, which exacerbates the poor user experience.

Here is an example of a rules based Chabot : https://uk.rs-online.com/web/

Our Conversational Agent employs the latest AI technology, providing answers instantly. It can be found in the bottom right hand corner of this web page.

Below are the six questions we invite you to try:

• Can I buy some ball valves in black?
• How can I place an order?
• If they are not suitable, can I return them?
• I may also want to buy a foam nozzle, but I need a sizing chart. Do you have one?
• If I return an item, when will the money be paid back into my bank account?
• What is the description or product 500160?
• I may need a video to help me change the ball valve. Is this available?
• Do you have a nozzle sizing chart?

You can also click on one of 3 preset questions at the foot of the chat area (these questions can be anything) they are: Maintenance videos/ Returns/ Ball valves.

All questions and answers are captured. This means answers can be revised manually so the AI Agent becomes more and more skilled and precise as time goes on.

Thank you for your time.