Intelligent Document Processing (IDP) UK

Our IDP solutions process invoices, purchase orders, contracts, application forms, identity documents, insurance claims, medical records, delivery notes, compliance reports, and virtually any structured or semi-structured document. The system is trained on the specific document types relevant to your business.

For well-defined document types with consistent structure, our IDP solutions routinely achieve 99%+ extraction accuracy. For more variable documents we implement a human-in-the-loop review step for low-confidence extractions, ensuring accuracy remains high while automation rates are maximised.

Traditional OCR simply converts text in an image to machine-readable characters — it has no understanding of what the text means. IDP combines OCR with AI models that understand document structure, context, and semantics, enabling it to extract specific fields (invoice number, line items, due dates) and classify documents by type automatically.

Yes. Our solutions incorporate handwriting recognition and image pre-processing to handle low-quality scans, skewed documents, and mixed print/handwritten content. Where quality falls below a threshold, documents are flagged for human review rather than processed with low confidence.

We support PDF, TIFF, JPEG, PNG, Word (.docx), Excel (.xlsx), and email attachments. Documents can be ingested via email inbox monitoring, file share scanning, API upload, or direct integration with your document management system.

Extracted data is pushed to your ERP, CRM, accounts payable platform, or any other downstream system via API or direct database integration. Common targets include SAP, Microsoft Dynamics, Oracle, Xero, and QuickBooks. We also support structured file exports (JSON, CSV, XML) for systems without direct API access.

For a focused single document type (such as supplier invoices), an initial production deployment typically takes six to ten weeks. Broader implementations covering multiple document types across different workflows run from three to six months, with types delivered in priority order.

All documents are processed within encrypted environments with strict access controls and full audit logging. We hold no customer documents beyond the processing window unless required for model retraining, in which case explicit consent and data processing agreements are in place. Our solutions are designed to meet UK GDPR and sector-specific requirements including FCA and NHS data standards where relevant.

Clients typically see 70–90% reduction in document processing time, 80–95% reduction in manual data entry costs, and near-elimination of keying errors that cause downstream issues. For organisations processing thousands of documents per month, payback periods of three to six months are common.

Yes, and we handle this as part of the project. We work with you to annotate a sample set of your documents, which is used to fine-tune the extraction models to your specific layouts and terminology. Ongoing retraining is included in our support packages as your document types evolve.