Process Automation Consulting UK
Identify, design, and implement intelligent process automation that delivers measurable ROI for UK organisations, combining process mining, RPA, AI, and integration expertise.
Process Automation Consulting UK
Identify, design, and implement automation that delivers measurable ROI
Our process automation consulting services help UK organisations systematically identify inefficiencies, design intelligent automation solutions, and implement technology that delivers 40–70% cost reduction and 3–10× productivity gains. Our AWS-certified consultants combine process mining, AI, and automation expertise to transform operations.
What is Process Automation Consulting?
Process automation consulting goes beyond implementing tools—it's about fundamentally transforming how work gets done. We:
- Analyse your current processes using data and process mining
- Identify automation opportunities across departments
- Design optimal workflows and target operating models
- Select the right technology mix (RPA, AI, APIs, workflow, BPM)
- Guide implementation and change management for maximum ROI
Our Consulting Approach
1. Process Discovery & Mining
Use process mining tools to analyse your actual processes (not what you think they are). Identify bottlenecks, variations, and inefficiencies through data analysis.
Tools: Celonis, UiPath Process Mining, Microsoft Process Advisor
Outcomes:
- Data-driven process maps
Capabilities
What we deliver
Data-Driven Process Mining
Use leading process mining tools to reveal real process flows, bottlenecks, and automation opportunities based on your actual system data.
End-to-End Automation Design
Design target operating models that combine RPA, AI, APIs, workflow, and BPM to deliver measurable cost and productivity gains.
Technology-Agnostic Advisory
Select and integrate the right mix of platforms and tools, with vendor-neutral guidance and TCO-based recommendations.
Implementation & CoE Support
Support agile delivery, quality assurance, and the setup of an automation Centre of Excellence for sustainable scaling.
ROI-Focused Framework
Track efficiency, quality, financial, and strategic metrics to ensure every automation initiative delivers clear, defensible ROI.
Why iCentric
A partner that delivers,
not just advises
Since 2002 we've worked alongside some of the UK's leading brands. We bring the expertise of a large agency with the accountability of a specialist team.
- Expert team — Engineers, architects and analysts with deep domain experience across AI, automation and enterprise software.
- Transparent process — Sprint demos and direct communication — you're involved and informed at every stage.
- Proven delivery — 300+ projects delivered on time and to budget for clients across the UK and globally.
- Ongoing partnership — We don't disappear at launch — we stay engaged through support, hosting, and continuous improvement.
300+
Projects delivered
24+
Years of experience
5.0
GoodFirms rating
UK
Based, global reach
How we approach process automation consulting uk
Every engagement follows the same structured process — so you always know where you stand.
01
Discovery
We start by understanding your business, your goals and the problem we're solving together.
02
Planning
Requirements are documented, timelines agreed and the team assembled before any code is written.
03
Delivery
Agile sprints with regular demos keep delivery on track and aligned with your evolving needs.
04
Launch & Support
We go live together and stay involved — managing hosting, fixing issues and adding features as you grow.
Our other services
Consultancy
Expert guidance on architecture, technology selection, digital strategy and business analysis.
Learn moreDevelopment
Bespoke software built to your specification — web applications, AI integrations, microservices and more.
Learn moreSupport
Managed hosting, dedicated support teams, software modernisation and project rescue.
Learn moreGet in touch today
Book a call at a time to suit you, or fill out our enquiry form or get in touch using the contact details below